Jordan Mercer
AWS DevOps Engineer | Infrastructure Automation and CI/CD
Raleigh, NC, United States | jordan.mercer@example.com | +1-919-555-0146
SUMMARY
AWS DevOps engineer with five years of experience automating cloud infrastructure and application delivery, supported by a background in Linux operations. Builds repeatable deployments, improves service observability, and partners with developers to make production changes safer.
EXPERIENCE
AWS DevOps EngineerFeb 2024 – Present
Cedarbridge Analytics, Raleigh, NC
Standardized Terraform modules for VPC networking, ECS services, and RDS databases across three environments, replacing manual setup with reviewed, reproducible infrastructure changes.
Rebuilt GitHub Actions pipelines with parallel tests, ECR image publishing, and ECS deployment checks, reducing median pipeline runtime from 24 to 11 minutes.
Maintain CloudWatch dashboards, actionable alarms, and incident runbooks; coordinate on-call investigations with developers and convert recurring failures into tracked reliability improvements.
DevOps EngineerMar 2021 – Jan 2024
Maple Harbor Software, Durham, NC
Partnered with application developers to containerize four services and migrate deployments from EC2 scripts to ECS, introducing health checks and documented rollback procedures.
Implemented GitHub Actions authentication through AWS IAM roles and OpenID Connect, removing long-lived deployment keys and separating permissions by environment.
Analyzed AWS Cost Explorer reports and CloudWatch utilization with service owners; rightsized instances and scheduled development shutdowns, lowering monthly compute spending by 16%.
Cloud Operations AnalystJun 2019 – Feb 2021
Pinecrest Managed Services, Cary, NC
Supported Linux workloads on EC2 by investigating disk, process, and connectivity alerts, documenting fixes and escalating application defects with logs and reproduction steps.
Automated routine log collection and service checks with Bash and Python, giving the operations team consistent diagnostic output during incident handoffs.
Executed quarterly EBS snapshot restore tests in isolated environments and recorded recovery steps, helping maintain usable backup procedures for customer workloads.
SKILLS
AWS: EC2, ECS, ECR, RDS, VPC, IAM, CloudWatch, Cost Explorer, EBS
Infrastructure and Delivery: Terraform, Docker, GitHub Actions, Git, CI/CD pipelines, Deployment health checks, Rollback procedures
Operations and Automation: Linux administration, Python, Bash, Incident response, Monitoring and alerting, Backup restoration testing, Technical runbooks
EDUCATION
Bachelor of Science, Computer ScienceAug 2015 – May 2019
North Carolina State University, Raleigh, NC